Born of Fire
Click one of the icons below to listen to the Perpetual Good podcast on these platforms: The story of Michael Kent and Tiffany Whittier is inspirational all by itself - a black, female parole officer is assigned to a white supremacist parolee, and their interactions cause Michael to turn his life around. However, it is …
Continue reading "Perpetual Good – Treasures In The Deep – The “Why” of Your Story"
Click one of the icons below to listen to the Perpetual Good podcast on these platforms: If there is one thing that is true, it is that good food brings people together. And not just around a table - Good food unites generations, passing down recipes and traditions from parents to children. It also allows …
Continue reading "Perpetual Good – The Good of Good Food, Part 2"
Click one of the icons below to listen to the Perpetual Good podcast on these platforms: Be it large gatherings celebrating traditions and cultures, families gathered for a backyard barbeque, or good friends meeting to catch up, you can pretty much count on there being good food. Many of us tinker in the kitchen with …
Continue reading "Perpetual Good – The Good of Good Food, Part 1"
Click one of the icons below to listen to the Perpetual Good podcast on these platforms: What do bells, basketball and black pens have in common? Very little... not that they have nothing in common, but in all three cases, something very little about each of them resulted in a very memorable or impactful event, …
Continue reading "Perpetual Good – Small Things with Big Impact"
Asking for or accepting help is not a sign of weakness, but of strength. When Jesus was about to go through his toughest trial, he asked his closest friends to be there with him. I wouldn't count the Son of God as a wimp.
The customer experience should not include having to understand all that the service professionals have to go through in order to provide them with service
I have been involved in customer service for most of my career. The blessing and curse of this is that I can easily recognize when I am on the receiving end of very bad customer service. Such was the case when I had to call a company because I suspected foul play with my account. …