Asking for or accepting help is not a sign of weakness, but of strength. When Jesus was about to go through his toughest trial, he asked his closest friends to be there with him. I wouldn't count the Son of God as a wimp.
The customer experience should not include having to understand all that the service professionals have to go through in order to provide them with service
How you exit a customer will determine how soon they will come back, or how many people they will refer.
I have been involved in customer service for most of my career. The blessing and curse of this is that I can easily recognize when I am on the receiving end of very bad customer service. Such was the case when I had to call a company because I suspected foul play with my account. …