Customer Service: Use Your Tools

When dealing with established organizations, it is amazing to see how some of them fail to use the tools that are not just at their disposal, but literally right in front of them. This past week I received notification from my bank that they needed to replace my Debit card, due to something on their …

What It Is – The Transformation of Kidstuph

I remember the first time I heard it. I was about 5 or 6 years old... I might have been walking by myself, or riding on the back of my brother's bike.  Another kid, maybe a little older than me was walking toward me and, with all the swagger a little kid could muster, said …

Choose Life: A Culture In Need of Revolution

I am sitting in my room, the day before I celebrate the passing of another year. However, when I should be reflecting on my blessings and doing my best to not look 53 (whatever that looks like), I can't... I can't because our country is in peril. I refer, of course to the continued killing …