How you exit a customer will determine how soon they will come back, or how many people they will refer.
I Neeeed Your Business…
The Year My School Closed…
I grew up in a small town in California (well... small by Bay Area standards... there were about 30,000 people when I was in High School 😀 ). In my town there were two high schools: Mine was on the south side of town and the other on the north side. At the time in …
Choose Life: A Culture In Need of Revolution
I am sitting in my room, the day before I celebrate the passing of another year. However, when I should be reflecting on my blessings and doing my best to not look 53 (whatever that looks like), I can't... I can't because our country is in peril. I refer, of course to the continued killing …
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Never Forget… Always Remember
Ok, fire up the barbeque, get out the shorts and flip flops... it's a holiday! After all, that's what holidays are for, right? Right???.... Memorial Day... this is a day of remembrance for those who have died serving our country, protecting its freedoms, and allowing us to live the way we do. We take a day, …
Traveling At the Speed Of…
Today I wanted a break from the monotony that I have been dealing with for the past 6 months or so. I finished what I was doing, hopped in my jalopy and began to drive. I enjoy driving, because for the most part, my car is my sanctuary. I can lock myself away, turn on …
The Beauty of Experience
Long time ago... Freshman year, Central College. I was a young athletic Californian getting used to a strange land - Iowa ;-). I was in the process of meeting some great people, getting used to being on my own (kinda), and learning about different cultural traditions. Now, as a Californian, I felt I was pretty …
The Power of a Cookie
I'm sitting in Starbucks, doing some work and planning and stuph, and have the privilege of having a father and his two sons sitting next to me. The boys are around 5 and 7, and are completely full of life - partially cuz they are hanging with their dad, but partially cuz of what he …
The Least Of…
Ok, I am no saint - at least not by the definition of social convention. I am no hero, I am nothing special, and I definitely cannot place myself above anyone else. Who am I to judge anyone's intentions or ability? There is a story in the Bible where Jesus and his crew are watching …
True Love on Valentine’s Day
In a couple days, I, as well as just about every other able bodied man in the country will raise our blood pressure by 2-3x... There are times when we are under the microscope, and none so much as the holiday of the hearts... Valentine's day. Here is what I anticipate: many men will vow to …
Driven By Anger…
Today I was on my way back home from running some errands, and as I got close to my turnoff, I needed to get in my left lane. I had accelerated enough to get in front of the left lane car, and safely moved to the left as I approached the traffic light. I was …